Privacy Policy

We use your personal information for the following purposes:

• Service Delivery: Process your star naming orders and deliver certificates
• Account Management: Create and maintain your user account
• Payment Processing: Handle transactions and prevent fraud
• Customer Support: Respond to inquiries and provide assistance
• Communication: Send order confirmations, updates, and newsletters (with consent)
• Payment Processing: Process payments securely through our payment processor Paddle
• Website Improvement: Analyze usage patterns to enhance user experience

We do not sell your personal data. We may share your information with:

• Payment Processor (Paddle): We use Paddle (Paddle.com Market Limited) as our payment processor. When you make a purchase, your payment information is transmitted directly to Paddle for processing. Paddle is PCI DSS compliant and processes payments according to their privacy policy available at paddle.com/privacy. We do not store your payment card information on our servers.
• Service Providers: We work with third-party service providers for analytics, email delivery, and hosting. These providers only receive information necessary to provide their services. They do not collect personal information directly.
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or to protect our rights

We use cookies and similar technologies to:

• Remember your preferences and settings
• Keep you logged in to your account
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website security and prevent fraud

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

We implement appropriate technical and organizational security measures to protect your personal data, including:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.

We retain your personal data for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain star registry records

When data is no longer needed, we securely delete or anonymize it according to our data retention policies.

Depending on your location, you may have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of data processing
• Objection: Object to certain types of data processing
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.